Coordinator, Children's Contact Service (Central Coast) (INTERNAL ADVERTISEMENT ONLY)

Employment Type:
PF - Part-time Fixed Term Contract  
Central Coast CCS Coordinator
Mon-Fri $50.64ph & Sat $75.96ph incl. Time & half
Supporting Documentation:

  • Fixed Term Part Time position, until 30 June 2022
  • Gosford and Tuggerah NSW
  • $50.64 per hour (Mon - Fri) and $75.96 per hour (Sat)

We have a new and exciting internal opportunity for a motivated and experienced Coordinator to assist with the start-up of the CCS Fee for service for the newly created Children's Contact Service in Gosford and Tuggerah NSW.


This is an exciting opportunity for a motivated and experienced Coordinator, who is passionate about making a difference in the lives of families and children, and providing a safe and relaxed environment for parents and children who are accessing the Children’s Contact Service. 

 The Children's Contact Service is a place for parents to engage in safe and friendly change-over and change-back in a relaxed, family atmosphere, in which children from separated families can connect with both parents. This position coordinates the delivery and quality management of the Contact Service.

Key duties for this role includes:

  • Coordinate the delivery of Children’s Contact Service
  • Provide leadership, support, and clinical supervision to a small team of Contact Workers
  • Prepare staff rosters, schedule and arrange team meetings and group supervision
  • Undertake recruitment, induction and training for the Children’s Contact Service
  • Complete observation reports, and conduct ongoing assessment, case planning, monitoring and review of families through the service
  • Develop family case management plans and client goals to instruct case management plans.
  • Follow child protection procedures, complete risk assessment and procedures

Along with a relevant tertiary qualification we are looking for strong capabilities in leadership, negotiation and conflict Management, interpersonal skills, communication and relationship skills and ethics.

This position is fixed term part time 7.5 hours per week until 30 June 2022 and will require availability to be on call.

 To learn more about our Children's Contact Service, please visit our website: 


1. Relevant Qualifications: Minimum Graduate Diploma or Bachelor in psychology / behavioural or social science / social work / children's services / community services or other related field; or, currently working towards a degree in psychology, social work or related field.

2. Demonstrated experience and skills in:

  • working in a Children’s Contact Service and/ or with families and children experiencing separation and family breakdown and high levels of family conflict
  • one or more areas of clinical work, e.g. counselling, dispute resolution, relationship education, children’s services, men’s programs, family law etc.
  • management, supervision and training of staff, along with supervision training (or willingness to obtain)
  • working with families within a case management setting
  • managing high parental conflict whilst upholding the best interest of children
  • program management
  • solutions focused and interpersonal communication skills
  • report writing, case notes, data collection and data entry
  • liaising with the community and building local networks
  • dealing with Family Law Court procedures
  • working with online systems and technology, such as a CRM (Client Relationship Management) System, Zoom and Microsoft Teams.

3. Demonstrated knowledge and understanding of:

  • child development, child protection and family violence issues
  • the existing framework of the Children’s Contact Service, and a demonstrated capacity to work within it 


If you are interested in applying for this role please click on the Apply Now button to submit your application. 

Closing date: COB (5pm) Friday 26 November 2021

If you have any questions regarding this position, please email


Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at and we will organize for you to chat with an appropriate staff member to explain how we can help you. Click here to contact us now

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.